Privacy Policy

La Casa Para Inmigrantes (LCPI) www.lacasaparainmigrantes.com Effective Date: May 5, 2026

1. Introduction

La Casa Para Inmigrantes ("LCPI," "we," "us," or "our") is a nonprofit organization dedicated to providing immigration legal services and essential social support to immigrant individuals and families in the United States. We operate from our headquarters in Houston, Texas, and our office in Los Angeles, California.

We are deeply committed to protecting the privacy and confidentiality of everyone who interacts with our website and services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data.

By using our website at www.lacasaparainmigrantes.com, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

Full name, email address, phone number, and mailing address
Immigration status and case-related information submitted through contact or intake forms
Messages, inquiries, or documents you share with us
Donation-related information (name, billing address; payment data is processed by secure third-party processors)

b) Information Collected Automatically

IP address, browser type, and operating system
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies

c) Information from Third Parties

Referrals from partner organizations or community agencies
Information shared with us by other service providers with your consent

3. SMS Communications

We may collect phone numbers and use them to send SMS communications related to inquiries, appointments, case updates, document requests, account notifications, and service-related communications. We do not sell or share SMS consent information or personal information with third parties for marketing purposes.

You may opt out of SMS communications at any time by replying STOP to any message we send. For help, reply HELP or contact us at info@lacasaparainmigrantes.com.

4. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Manage immigration legal cases and related documentation
Send appointment reminders, case updates, and service notifications via email or SMS
Process donations and issue receipts
Improve our website and service delivery
Comply with legal obligations and nonprofit reporting requirements
Protect the safety and security of our clients, staff, and organization

We do not use your personal information for commercial marketing purposes.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

With your consent: We will share information when you have explicitly authorized us to do so
Service providers: With trusted vendors who assist in operating our website or services (e.g., payment processors, email platforms), under strict confidentiality agreements
Legal obligations: When required by law, court order, or to protect the rights and safety of our clients or staff
Partner organizations: With community partners, only when necessary to connect you with additional support services and with your knowledge

Attorney-Client Privilege: Information shared in the context of immigration legal services may be protected under attorney-client privilege and applicable professional confidentiality rules.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These may include:

Essential cookies: Necessary for the website to function properly
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Functional cookies: Remember your preferences and settings

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure data transmission (SSL/TLS), access controls, and confidentiality agreements with staff and volunteers.

However, no method of transmission over the internet is 100% secure. We encourage you to contact us through secure channels when sharing sensitive information.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Case-related legal records may be retained in accordance with applicable professional and regulatory requirements.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal limitations)
Opt out of SMS or email communications at any time
Request that we limit or stop processing your information in certain circumstances

To exercise any of these rights, please contact us at info@lacasaparainmigrantes.com or call 888-716-2272.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

La Casa Para Inmigrantes (LCPI) 📧 info@lacasaparainmigrantes.com 📞 888-716-2272

Houston Headquarters 801 Travis Street, Houston, TX 77002

Los Angeles Office 901 West Civic Center Drive, Santa Ana, CA 92703